A Return Material Authorization Number (RMA#) must be obtained from our customer service staff, and is required for all defective returns. Merchandise must be returned within 15 days of the issuance of the RMA#, at which time the RMA# expires. RMA#s are non-renewable. Return shipping charges are the sole responsibility of the customer.
Airlink101™ reserves the right to return any merchandise without a valid RMA# to the customer.
The following information must be provided to request a RMA number:
Airlink101™ item number, serial number, and a detailed description
of the defect; and
Proof of purchase with matching Serial Number
All returned merchandise must be in the original packaging with the UPC or bar code intact, and all components, manuals, and registration card(s) included.